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9-1-1 Operators are Helpers

From Meet the Helpers

9-1-1 Operators are Helpers
1 minPre-KK1st2ndSocial StudiesHealth
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Summary

“9-1-1 Operators are Helpers” is part of WUCF's *Meet the Helpers*, made for ages 3–8 with early-childhood and crisis-communication specialists. A one-minute look at what a 9-1-1 operator actually does. A 9-1-1 operator answers the emergency call, stays calm, asks questions, and sends the right help. Real people, real workplaces, no cartoons — short enough for a morning meeting or a transition.

Viewer safety

All ages
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Teaching resources

Discussion questions

Discussion

A 9-1-1 operator answers the emergency call, stays calm, asks questions, and sends the right help. Helpers like this one are all around us — most days we barely notice them.

  1. What does a 9-1-1 operator do on an ordinary day?
  2. Where in our neighborhood might you see a 9-1-1 operator working?
  3. What is one thing a 9-1-1 operator needs to be good at their job?

Quick work-a-long

Vocabulary: 9-1-1, emergency, dispatcher, address, calm.

Try it: Draw a 9-1-1 operator at work. Add one tool they use and label it.